If you are looking for pragmatic, easy-to-apply insights in patient care this first installment of a two-part series of podcasts (originally aired on Audiology Online in 2019 and 2020) fits the bill. Each podcast within the series are about 30 minutes long and provide plenty of real-world insights for busy clinicians. In part 1, Brian Taylor chats with Lisa Klop and examines the concept of person centered care and how it can be brought to life in a busy dispensing practice.